CentPilot

Terms & Conditions

(B2C – sale of digital content and advisory services, Belgium/EU)
Last updated: 17 June 2026


1. Identity of the trader

Hazze
Rozenlaan 14, 2531 Vremde
Company/VAT number: BE0780.362.624
Email: info@centpilot.be
Phone: +32 473 90 90 81


2. Scope

These terms apply to every (offer to) conclude a distance contract between Hazze ("we/us") and consumers ("you") relating to:

These terms apply exclusively to consumers (B2C).


3. Description, licence and use

  1. The digital content contains worksheets (including Guide, Periodic, Budget, Months).
  2. Licence (non-exclusive, non-transferable): you obtain a personal right to use. You may not sell, rent, publish, share via download links or otherwise distribute the file.
  3. Updates: minor maintenance updates for version v1.x are included for buyers of the download option.
  4. The advisory service provides practical guidance on the file and general tips. It is not financial, legal or tax advice and does not replace advice from a licensed professional.

3bis. Web app — accounts and subscription

  1. Creating an account. You can create a free account via Google OAuth or magic link. You are responsible for the accuracy of your account details and the security of your sign-in method.
  2. Free tier. The free version of the web app is available without a time limit but is restricted in functionality (including a maximum of 1 budget, a limited number of categories, and a rolling 6-month window). We reserve the right to adjust the limits of the free tier in the future.
  3. Pro subscription. The Pro subscription costs €29.00/year (VAT included) and provides access to extended features. The subscription renews automatically each year unless you cancel before the renewal date via Settings → Manage subscription. Payment is processed via Stripe.
  4. Right of withdrawal — Pro subscription. As a consumer you have a 14-day right of withdrawal from the date of purchase, provided you have not yet actively used the Pro features. If you used the Pro features immediately after purchase, you acknowledge that this may limit your right of withdrawal. To withdraw, contact info@centpilot.be.
  5. Cancelling the Pro subscription. You may cancel your subscription at any time. Access to Pro features remains active until the end of the current billing period. No refund is provided for the remaining period, unless required by law.
  6. Account deletion. You can permanently delete your account and all associated data at any time via Settings → Delete account. Once deleted, your data cannot be recovered. If you have an active Pro subscription, cancel it via Stripe beforehand to avoid further charges.
  7. Availability. We aim for continuous availability of the web app but do not guarantee uninterrupted access. Planned or unplanned maintenance may temporarily interrupt the service. We are not liable for damages resulting from temporary unavailability.
  8. Data loss. We take reasonable technical measures to protect and back up your data. We are not liable for loss of budget data resulting from force majeure, technical failures, or actions taken by the user themselves (e.g. account deletion).

4. Pricing, VAT and payment

  1. Prices are listed in EUR and, unless stated otherwise, include VAT.
  2. Payment is handled via Stripe Checkout (Bancontact, iDEAL, cards).
  3. The contract is concluded when payment succeeds and you receive the order confirmation.
  4. You automatically receive an invoice by email after checkout.
  5. For the CentPilot web app: the free tier is free of charge. The Pro subscription costs €29.00/year VAT included, billed annually in advance via Stripe.

5. Delivery

  1. Digital content is delivered through a download link on the success page and/or by email after successful payment.
  2. Advisory services: after purchase you receive a link to schedule a 45-minuteslot. For on-site sessions we charge €0.45/km for every additional kilometre beyond8 km from Rozenlaan, Vremde.

6. Right of withdrawal (consumer)

  1. General (14 days): for distance contracts in the EU you normally have 14 days to withdraw without giving reasons.
  2. Exception – digital content (download): for digital content that is not supplied on a physical medium, you lose your withdrawal right once performance has started with yourexplicit prior consent and your acknowledgement that you thereby lose that right. We require a clear checkbox during checkout and only deliver the download after your consent/acknowledgement.
  3. Services (45-min consult): you may withdraw within 14 days unless (i) you expressly request performance during the withdrawal period and the service is fully delivered (in which case the right lapses), or (ii) the service is partially delivered at your request, in which case you owe a proportional amount for the work already performed.
  4. How to exercise: send an unambiguous statement by email to info@centpilot.be within 14 days after (i) the day of contract conclusion for services, or (ii) the day of delivery/access for digital content.
  5. Refund: for a valid withdrawal (and where no exception applies) we refund within 14 days via the same payment method, minus proportional costs for any services already delivered at your request.

7. Cancelling or rescheduling advisory sessions

  1. You may reschedule up to 8 hours before the session without cost.
  2. No-show or cancellation less than 8 hours in advance: we may charge€15 (or treat the session as consumed for bundles).
  3. We may reschedule within reason due to unforeseen circumstances (see also Article 12 – Force majeure).

8. Conformity and support

  1. The digital content and services should conform to the agreement. In case of a defect, contact us at info@centpilot.be; we aim to respond within 5 working days.
  2. For a justified defect in digital content we will, within reason, provide a fix (e.g. replacement file/patch) or refund if repair/replacement is impossible.

9. Liability

  1. We are liable for direct damages that are the foreseeable and direct consequenceof an attributable breach, capped at the total amount you paid for the order in question.
  2. We exclude liability for indirect damages (including consequential loss, loss of data/revenue).
  3. The above limits do not apply in cases of intent or gross negligence and do not affect your statutory consumer rights.
  4. For the web app specifically: we are not liable for inaccuracies in budget calculations resulting from data entered by the user, nor for financial decisions the user makes based on the web app.

10. Intellectual property

All rights (copyright, database rights, know-how) to the digital content remain with us. You only obtain the licence described in Article 3.2.


11. Misuse & security

  1. Links and downloads are personal. We may limit links in time/amount to prevent misuse.
  2. Payments run through Stripe; see their security documentation for details.

12. Force majeure

In case of force majeure (e.g. power outages, hosting/payment provider issues, illness) we are not obliged to perform while the force majeure lasts; we will notify you promptly and schedule a new moment or offer reasonable alternatives.


13. Complaints and out-of-court dispute resolution (ADR)

  1. Contact us first via info@centpilot.be.
  2. If we cannot resolve it together, you may contact theConsumer Ombudsman Service(independent ADR body, Belgium).

14. Governing law and competent court

  1. These terms and the contract are governed by Belgian law.
  2. Disputes are submitted to the competent courts in accordance withmandatory consumer law. As a consumer you may also bring proceedings before thecourt of your domicile.

15. Changes to the terms

We may amend these terms. The version that applied at the time of your order remains applicable to that order. The current version is shown on this page with the date of last update.


16. Data protection

We process personal data in line with our Privacy Policy. For privacy questions: info@centpilot.be.





Annex: Model withdrawal form

Only fill in and send this form if you wish to withdraw from the contract.

To: Hazze, Rozenlaan 14, 2531 Vremde, info@centpilot.be
I/We (*) hereby inform you that I/we (*) withdraw from our contract concerning
– the provision of the following service: ........................................
– the supply of the following digital content: ...............................

Ordered on / received on (*): ..........................
Name(s) of consumer(s): ...............................
Address of consumer(s): ................................
Email used for the purchase: ............................
Order number: ...........................................

Date: ....................
Signature of consumer(s) (only if this form is submitted on paper):

(*) Delete where not applicable.